Been caught out?
Don't panic, it happens to a lot of people. Acting fast helps most.
Call or e-mail right away
- Card Stop078 170 170Block your card or account
- Police101Emergency number
- Safeonwebsuspicious@safeonweb.beReport a suspicious message
You gave bank details or codes
- Call your bank and Card Stop right away to block your card and account.
- Check your account for unknown payments.
- Report it to the police and give the reference number to your bank.
You entered a password
- Change that password right away, and everywhere you use the same one.
- Turn on two-step verification.
- Warn your friends if your account sent messages.
You transferred money
- Call your bank as soon as possible: a transfer can sometimes still be stopped.
- Keep all messages and screenshots as evidence.
- Report it to the local police.
Frequently asked questions
Is Kloptet free?
Yes. You don't need an account and there are no ads.
Is Kloptet always right?
No. Kloptet helps you judge, but it's no guarantee. Still unsure? Contact the organisation yourself, using a number or app you already know.
Which devices is the app for?
iPhone first. Android will follow later.
How do I reach Kloptet?
E-mail info@kloptet.be. For questions about your data, e-mail privacy@kloptet.be.